Cityred limited (“we”, “our”, or “us”) is committed to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy outlines how we collect, use, and store your personal data, as well as the steps we take to keep it secure.

Our services are provided by Cityred limited, located at 35 Cromer Terrace, Leeds, LS29JU.

Your trust is important to us, and we encourage you to read this policy carefully so you understand how we handle your information.

This policy is effective from [Insert Date] and applies to all users of our website and services.

 

 

1. Overview

By using our services and/or registering with us, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with the way we process your information, please do not provide us with your details.

2. Information We Collect

We may collect the following information from you when you register, enquire, or use our services:

• Personal Identification Details: Full name, date of birth, proof of ID.
• Contact Information: Postal address, email address, telephone number.
• Financial Information: Payment details, bank account information, income verification.
• Service-Related Information: Tenancy history, property requirements, maintenance
  requests.
• Technical Data: IP address, browser type, and website usage information (via cookies).

This information allows us to provide our services, process applications, complete transactions, and communicate with you effectively.

3. How We Use Your Information

Your information may be used for:

• Processing tenancy applications and referencing.
• Managing your tenancy or property.
• Processing payments and refunds.
• Responding to your enquiries.
• Complying with legal and regulatory requirements.
• Improving our website and services.

4. Cookies

A cookie is a small file placed on your device to enhance your browsing experience. Our website may use session cookies to remember your preferences during your visit. These cookies do not store personal data and expire when you close your browser.

You can disable cookies in your browser settings, but some features of the site may not function properly as a result.

5. Security of Your Information

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration.

While we work hard to safeguard your information, please note that the transmission of data over the internet is never completely secure.

6. Your Consent

By providing your personal data and using our website or services, you consent to our collection, storage, and processing of that information in accordance with this Privacy Policy.

If we make any significant changes to this policy, we will update it on our website and may notify you by email where appropriate.

7. External Links

Our website may contain links to other websites outside of our control. We are not responsible for the content, security, or privacy practices of these external sites.

8. Disclaimer

We make every effort to ensure the accuracy of the information on our website. However, we cannot guarantee that the site or its content will be error-free, free from viruses, or suitable for every purpose. We accept no liability for any loss or damage arising from the use of our website or reliance on its content.

9. Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, please contact us at:

CityRed limited
0113 247 1101
cityred.co.uk
info@cityred.co.uk
35 Cromer Terrace, Leeds, LS2 9JU